The Lee Valley/Canada Post Problem (originally at postalproblem.ca) is a website setup by Leonard Lee (owner of Lee Valley Tools Ltd.) to bring exposure to Canada Post‘s current methods of parcel shipping cost calculations.
It was also at this time that we found they were not actually measuring volume; they were measuring the maximum dimension of packages in three axes. This meant that a box of triangular cross section would be charged at the same rate as a box of rectangular cross section of the same height, length, and width even though a triangular box has half the volume of the rectangular box of the same three dimensions.
As part of the exposure campaign, a full page add was placed in the January 11, 2006 Ottawa CItizen by Lee Valley Tools Ltd.
According to the information presented on The Lee Valley/Canada Post Problem website, Canada Post may be using an illegal unit of measure that they call “volumetric weight”. Sounds like this could make for some interesting reading over the next couple weeks.
Merry Christmas Canada Post! Thanks for delivering all of the misaddressed and postage lacking Christmas cards that my friends and family have sent to me this holiday season. :)
Seriously, we’ve received a number of cards this year that only had our name and “Kemptville, ON” as the address. No street number, no PO Box number, no postal code. Yet they still showed up in our box at the post office.
We even got one that was redirected from our old apartment that had no stamp on it. Thanks again Canada Post!
Oh, and to all the people we know who might be reading this right now, your Christmas card is in the mail. Blame Canada Post if it doesn’t get there on time. ;) hehe. No, don’t blame them, blame us. We’re the slackers who have been working on those cards for a couple weeks now but only recently managed to get them all stamped and ready for the mail.
So once again, Merry Christmas Canada Post! Thanks for getting all those Christmas cards to their destinations, even if they don’t have all the information they need.
It took a while but I’ve finally been able to track down how I’m going to get mail in Kemptville.
Why did it take a while? Well, when I tried using the Canada Post website to find my postal code, it couldn’t find my street address. I tried a couple variations with no luck. I instead tried to find the phone number of the Kemptville Post Office because I figured they would know. Back on the website again, I find the Kemptville Post Office and a phone number. Oh, it’s a toll free number – that’s not going to make my life easier I’ll bet. Sure enough, it’s the main Canada Post number. After wading through voice prompts, I end up in a queue to talk to someone. After waiting 15 minutes, the annoying little repeating message just stops. No way I’m hanging up until I get booted back to a dial tone. Finally, after nearly 25 minutes I get a person who does the same lookup on the website I tried. No luck (of course). Her suggestion is to tell me to call the Kemptville Post Office (which I’ve been trying to do) and almost hangs up without giving me the actual phone number.
OK, have the phone number! Spend the next 4 hours trying to get through. It’s busy every time I call until I finally get through. So finally I’m able to discover that I need to get a Post Office Box at the actual post office and not in a super box. That sort of sucks snce the post office is on the other side of town.
Anyhoo P.O. Box it is!
And I also asked why the address doesn’t show up online. The answer was that if you require a P.O. Box it won’t show up. Odd, I know other people with P.O. Boxes that show up fine online. Oh well.